Contact & Locations

The friendly staff at the office of Dr. Charles Toulson welcomes your call and looks forward to serving you. If you have any questions about our orthopedic surgery services, please call our general inquiries line at (469) 796-4295. To schedule an appointment, you can call us or use our secure online appointment request form.

Address, Phone, Hours

McKinney, Texas

A walk-in clinic is also located on the premises.

Office Phone: (469) 796-4295
Fax: (833) 316-2069

Hours:

  • Monday – Friday: 8 am – 5 pm

Please note the office is closed between 12 and 1:30 pm for lunch daily.

Walk-In Clinic Hours: Monday – Friday: 7:30 am – 5 pm

Address:
4201 Medical Center Drive, Suite 100
McKinney TX 75069
United States

Sherman, Texas

Office Phone: (469) 796-4295

Hours:

  • Monday – Friday: 8 am – 5 pm

Please note the office is closed between 12 and 1:30 pm for lunch daily.

Address:
204 Medical Drive, Suite 110
Sherman, TX 75092

Frisco, Texas

Office Phone: (469) 796-4295

Hours:

  • Monday – Friday: 8 am – 5 pm

Please note the office is closed between 12 and 1:30 pm for lunch daily.

Address:
5575 Frisco Square Blvd.,
Suite #530,
Frisco, Texas 75034

What Else You Need to Know

Office Hours

Our regular office hours vary by location (see above).

Dr. Toulson sees patients Monday – Friday, from 8 am – 5 pm.

Medical Urgencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Dr. Toulson’s and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to Dr. Toulson after our regular hours, please call our general inquiries line at (469) 796-4295. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At the office of orthopedic surgeon Dr. Charles Toulson, we accept workers’ compensation, Medicare, and most major insurance plans, including:

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • HealthSmart
  • Humana Choice Care PPO or POS
  • Medicare
  • Scott & White
  • TriCare and TriWest
  • United Healthcare

We are Baylor Scott & White Quality Alliance (BSWQA) network providers.

Please contact your insurance company or you may call our general inquiries line at (469) 796-4295 to find out if we accept your plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (469) 796-4295.

Referrals

Office Visit: If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Physical Therapy: You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.

The office of Dr. Charles Toulson will accept patient referrals from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.

Hospital & Surgery Center Affiliations

Dr. Toulson has hospital or surgery center affiliations with:

  • Baylor Scott & White Medical Center – McKinney
  • Baylor Scott & White Medical Center – Plano
  • Baylor Scott & White Surgical Hospital at Sherman
  • Eminent Medical Center (Richardson, Texas)
  • Medical City Frisco
  • Medical City McKinney
  • Medical City Plano
  • Methodist McKinney Hospital